“The thought that disaster is impossible often leads to an unthinkable disaster.”
Gerald M. Weinberg
Here are few examples of what managers can do.
For #1, managers can coach or mentor the team member to help her/him figure out possible solutions.
For #2, managers can figure out what kind of help team member needs to implement the solution, then show her/him how to do it, then pair with her/him to solve it, then just observe her/him solving it.
For #3, managers can support...