Speriamo che i risultati si vedano a breve. 
  "Prometric's schedule, reschedule, and cancellation policies are as follows: 
 - Schedule  - Same day: Customers can use onsite registration 
- More than 24-hours in advance: Customers can use web, onsite, or call center registration 
 
- Reschedule  - Same day: Customers can use call center registration 
- More than 24-hours in advance: Customers can use web, onsite, or call center registration 
 
- Cancel  - Same day: Customers can use onsite or call center registration...The testing center network and seat availability is based on candidate demand. Cancelling within 24-hours of an actual testing event will cause forfeiture of payment 
- More than 24-hours in advance: Customers can use web, onsite, or call center registration"
 
"...we have staffed our Global help desk with over 125 employees providing support in 12 languages through phone, e-mail, and eChat."
 
 Fonte: update from Prometric